Privacy & Cookies

At Launch & Rocket, we are committed to safeguarding the privacy of our customers. The information we collect is only ever used for our own purposes. We will never pass any details to a third party unless it is strictly necessary. This notice details the information we collect, how we use it and how it is kept secure.

Our Lawful Basis for Processing Personal Information

Launch & Rocket processes personal and non-personal information to facilitate our business activities. Our legal basis for processing this information is detailed below;

Contract: By working with Launch & Rocket and entering into a contract for our services, you are authorising us to process certain pieces of personally identifiable information. This includes;

• Name
• Address
• Email Address
• Telephone Number
• Job Title
• Company Name
• Profession

Consent: By opting to receive email communications from us, you grant us authorisation to email you about products or services that we think may be of interest and hold certain pieces of personally identifiable information.

Types of data we collect

Website Cookies

A cookie is a small file containing an identifier, such as a string of numbers or letters, which are automatically downloaded to your browser by a web server when you visit a website. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies are an important tool used by websites as they effectively act as a memory by allowing websites to recognise a browser and remember what it has done in the past.

Cookies perform a lot of different functions and can be used differently depending on the website you visit. Generally, their main purpose is to improve a user’s experience by remembering your preferences or helping you navigate between pages on the website. Cookies are also used for marketing purposes by ensuring adverts you see online are related to your interests.

If you would like to find out more information about cookies you can visit the following websites; http://www.allaboutcookies.org/ and http://www.youronlinechoices.eu/.

Why do Launch & Rocket Use Cookies?

We want to provide you with the best experience possible when using our website, and using cookies helps us achieve this.

What Cookies Do Launch & Rocket Use?

Launch & Rocket use a category of Cookies known as Analytical Cookies;

This type of cookie collects anonymous information on the pages you visit.

These cookies gather information on how visitors use a website, for example, which pages are most popular or when error messages are displayed. These cookies do not collect any information that identifies a visitor. All information collected is anonymous and is purely used to improve how a website works.

Not Accepting Cookies or Requesting Cookies be Disabled after Acceptance

You do not have to accept cookies from Launchpad SEO. It is entirely down to the user to determine how they wish to manage their web browsing experience.

Once you have provided us with consent to use cookies, you may, of course, change your mind, in which case you are entitled to withdraw consent at any time.

All major browsers allow you to amend your cookie options or disallow them altogether. You can usually find out how to do this in your browser’s help menu. The following website provides information for all recent versions of popular browsers used on the market today http://www.aboutcookies.org/default.aspx?page=1

Third Parties

To manage the day-to-day running of our business, it is necessary for us to share personal information with selected partners. The companies we share data with are shown below, along with the reason for us sharing data and links to their respective privacy policies.

Kashflow (Invoicing and Accounts Software)

Privacy Policy: https://www.kashflow.com/privacy-policy/

Google Drive (Storage)

Privacy Policy:  https://policies.google.com/privacy?hl=en-GB&gl=uk

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Please email your request to our data protection officer, Carl Barton, at hello@launchandrocket.co.uk.

Changes to this Privacy Notice

We reserve our right to make changes and updates to the privacy policy without providing notice as and when required. The current and most up-to-date version of this policy will always be posted on the website.

External Websites

This privacy policy covers www.launchandrocket.co.uk only. If you follow a hyperlink on our website to an external website, a different privacy policy will apply. Launch & Rocket Ltd has no control and is not responsible for the practices of third-party websites.

Our Details

We are registered in England and Wales under registration number 10107451.

Our registered office is Launch & Rocket Ltd, Valmont House, 2 Valmont Road, Nottingham, NG5 1GA.

Our Trading address us Launch & Rocket Ltd, 4 Gedling Street, Suite 88, Unit 6 Sneinton Market, Nottingham, NG1 1DS

You can contact us in writing at our trading address or by email at hello@launchandrocket.co.uk and by phone at 0115 8226565.